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Your questions answered

Find answers to common questions about logistics, payments, and delivery right here.

Storm - Original oil painting of a stormy sea and steep cliff edges, with dramatic sky and ship rocking on the waves.

Placing an order

How can I commission a bespoke painting?

Paintings marked 'available by commission' are painted by the artist to order. These are bespoke pieces created specifically for you. To order a painting by commission please contact john@corcorangallery.co.uk or liz.corcoran@ymail.com.

How can I purchase a painting?

Paintings on the website which are marked ‘for sale’ with a specific price are available for immediate purchase. Please contact john@corcorangallery.co.uk or liz.corcoran@ymail.com to arrange your purchase. Paintings on the website which are marked ‘available by commission’ are painted by the artist to order. These are bespoke scenes, so the painting will be created for you and will be very similar to the one shown on the website, but not identical as no two paintings are exactly the same. To order a painting by commission please contact john@corcorangallery.co.uk or liz.corcoran@ymail.com.

Purchases and payments

Can I see the artwork in person before purchasing?

You are very welcome to collect your purchase in person from John's studio in Nelson, Lancashire, UK. Just email to arrange a viewing and we'll provide the studio address.

I have purchased a painting, can I reproduce it to make cards or prints?

Unfortunately not. The copyright of each painting in part or in full belongs entirely to the artist, John Corcoran and his immediate family.

What payment methods do you accept?

We accept bank transfer to our UK business bank account and when you purchase your painting we require a 50% deposit. We will provide our bank details over email. The remaining 50% of the balance is due when you confirm safe receipt of your painting.

Shipping and delivery

Can I collect my painting in person?

You are very welcome to collect your purchase in person from my address in Nelson, Lancashire, UK. Just email john@corcorangallery.co.uk or liz.corcoran@ymail.com and I will let you know when you piece is ready for collection, along with the studio address.

How is the shipping/postage of my painting arranged and do I need to pay for this?

All postage and shipping costs within the UK are included in the purchase price. We will arrange the shipping of your painting via a reputable courier service such as DHL or Fedex. We just need you to confirm your delivery address. As international shipping costs vary considerably these will need to be added on to the purchase price of your painting. Please contact us to discuss the best shipping method (courier and price) for your region john@corcorangallery.co.uk or liz.corcoran@ymail.com.

How long until I receive my painting (marked available by commission)?

This will depend on how many commission orders John is currently working on. We will give you an indication of this when you contact us by email to order your painting. As a guide you should allow at least 4 weeks plus postage/ shipping time.

How long until I receive my painting (marked for sale)?

If you have purchased a painting marked ‘for sale’ we will package and ship/ post it to you within two working days of receiving your 50% deposit. Paintings are packaged, shipped and tracked using a reputable national/ international courier service such as DHL or Fedex. We will just need you to confirm your delivery address and the courier company will provide you with the tracking details.

Is the painting insured for postage/shipping?

Insurance is included in the purchase price for UK deliveries and will need to be included in the cost for international shipping.

What about customs charges or tariffs?

There is no VAT applicable within the UK. However, any Import Duty, VAT, or other taxes applicable on international delivery and charged by the receiving country will need to be paid by the customer.

What if the painting is damaged when it arrives?

If you notice that the packaging is damaged when it arrives, please email john@corcorangallery.co.uk or liz.corcoran@ymail.com. Please take a photograph of the damage BEFORE you open the package. This is important to enable me to obtain compensation from the courier. If the painting is damaged, a refund will be issued to you or the painting will be replaced.

Will the painting be safe in transit?

Each painting is packed between two lightweight, but solid boards and wrapped securely in bubble wrap, then brown paper. This method has proved successful including for international shipping and we have never been notified of a painting being damaged.

Returns and refunds

Do you accept returns?

I want you to be 100% happy with your purchase. If you change your mind upon receiving the painting, you may securely pack and return it within 14 days of receipt. You will not receive a refund, however, for either the outgoing or the return shipping costs.

A refund will be issued after the returned item is received undamaged. You must return the item using a trackable and insured method. Any loss or damage sustained to the artwork whilst being returned is the responsibility of the buyer. To return an original piece of artwork from within the UK, please contact me and I will arrange a courier to pick up the item. The cost of which will be deducted from the refund.

Details and features of paintings

Can you work from photographs or specific locations?

John's scenes are painted mostly from his artistic imagination rather than directly copying photographs.

Do you buy back your own paintings?

No, we have a private collection so don’t need to buy back our paintings. If you wish to sell we would recommend you contact your local auction house or any general online auction site.

Do you paint portraits or paintings of animals or locations from photographs?

No, the scenes painted are mostly from my artistic imagination.

Do you supply picture frames?

This is something that we don’t offer as everyone has their own particular style and taste. A reputable picture framer in your local area will be able to help you with a frame.

How long does a commission take?

This will depend on how many commission orders John is currently working on. We will give you an indication of this when you contact us by email. As a guide you should allow at least 4 weeks plus postage/shipping time.

How long does it take you to paint a picture?

It takes 50 years of continuous studying and perfecting of fine art techniques to create the paintings that John produces.

I have a painting that looks like a John Corcoran painting but the signature is Ruel or Joran is it a John Corcoran painting?

Yes, these are both pseudonyms used by John Corcoran many years ago.

What are the costs and sizing of commissioned artwork?

John can create pieces in various dimensions to suit your space. Pricing depends on size and complexity - contact us to discuss your specific requirements.

What are your sources of inspiration for the scenes you paint and can we visit any of the locations?

Some scenes are based on specific locations, but most are from the artist’s imagination. Locations of popular scenes include Pendle Hill (view from the village of Barley), Wycoller (pack-horse bridge), Wuthering Heights (Top Withens) which can be reached by following the footpath across the moor from Stanbury, near Haworth. Now only the ruins of the original farmhouse remain, thought to have inspired Emily Bronte’s classic novel. Cornish scenes include Mevagissey harbour and Polmassic village.